Terms of Use

Clear collaboration. Protected innovation. Shared responsibility.

Terms illustration

Effective date: 31 January, 2024

Plural (formerly PlateauMed) ("we", "us", or "our") operates the Plural applications (the "Apps"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal information when you use our Apps (NeoEHR and myNeoHealth) and the choices you have associated with that information.

By using our Apps, you agree to collect and use information per this policy. If you do not agree with this policy, please do not use our Apps.

Agreement to Terms

By using the Plural application, users agree to abide by the Terms of Use outlined in this document. If users do not agree with any part of these terms, they should refrain from using the application.

Intellectual Property Rights

All content and materials provided within the Plural application, including but not limited to text, graphics, logos, images, and software, are the property of Plural and are protected by copyright and other intellectual property laws. Users are granted a limited license to use the application for its intended purpose. Any unauthorized use, reproduction, or distribution of the application or its contents is strictly prohibited.

User Representations

Using the Plural application, users represent and warrant that they have the legal authority to enter into this agreement and will use the application in compliance with all applicable laws and regulations.

User Registration

Users may be required to register an account to access certain features. During registration, users may be asked to provide personal information such as name, email address, and contact details.

Prohibited Activities

Users are prohibited from engaging in activities that violate laws, infringe on intellectual property, harass others, or interfere with the application’s functionality. Plural reserves the right to take necessary action against violators.

User Generated Contributions

Users can submit content, such as comments or feedback, through the Plural application. By submitting content, users grant Plural the right to use, modify, and distribute the content for any purpose.

Term and Termination

These Terms remain in effect as long as users use the application. Plural reserves the right to terminate accounts at any time without prior notice.

Dispute Resolution

Disputes shall be resolved through arbitration under the laws of the country of use.

Contact Us

Plural Health

Email: contact@plural.health

Phone: +234 700 700 5070, +234 811 502 2222

Address: 4 - 8 Bankole Lukman street, Agungi, Lekki, Lagos

Frequently Asked Questions

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What is Plural, and how does it improve healthcare?

Plural delivers connected digital solutions that streamline hospital operations, enhance health insurance management and improve patient experiences.

Which healthcare organizations can benefit from Plural's solutions?

Plural supports hospitals, clinics, HMOs, insurers and community health programs with scalable, intelligent technology.

How does Plural ensure data privacy and security?

Plural follows strict data protection standards, including end-to-end encryption, compliance with healthcare regulations and secure cloud infrastructure, to safeguard patient and provider information.

Is Plural's technology easy to integrate with existing systems?

Yes! Plural's flexible APIs and interoperability features enable seamless integration with existing hospital, insurance, and government systems.

How can I get started with Plural's solutions?

Book a demo, contact our team, or explore our products to find the right solution for your needs.