NeoInsureInsurers and HMOs
Grow enrolments. Boost renewals. Increase premiums.
For HMOs & State social health insurance agencies: NeoInsure helps you grow revenue by simplifying enrolment, encouraging renewals and keeping enrollees engaged.
Growth
Drive enrolment and revenue growth with NeoInsure
Grow your bottom line with digital tools that bring in more members—and keep them.
- 01
Sell Plans Faster
Enrolment and renewal via USSD, web app, WhatsApp, POS agents and QR codes—even for diaspora buyers.
- 02
Tap into Diaspora Sales
Diaspora-based family and friends can easily pay for or renew insurance plans for loved ones in Nigeria using our supported international payment options.
- 03
Sell to Groups & Corporates
Use our Corporate Enrolment Portal to manage group policies and empower HR teams to handle staff benefits.
- 04
Grow with referrals
Launch agent-led and peer-to-peer campaigns using our embedded referral tools.
- 05
Get Marketing Support
We'll help you design targeted messaging for different customer segments and channels
Automate the hardest parts of health insurance
NeoInsure helps you save time, reduce waste & abuse and improve enrollee and provider satisfaction.
Preauth Portal
Digitize pre-authorizations with faster approvals and real-time status updates.
Claims Automation
Generate clean claims at the point of care, reduce rejections and cut waste.
Smart Analytics
Monitor enrolment, cost patterns, outliers and preauth lag in real time.
Enrollee app
Your enrollees. Always connected.
Our patient app keeps your clients informed and engaged.
Explore NeoInsure- Check plan coverage and benefit details
- Get notified on renewals and claims updates
- View healthcare providers and facilities
- Access personal and family history
- View hospital appointments, get appointment reminders & modify appointments
- View clinical investigation results, prescriptions and more
Who NeoInsure is built for?
HMOs & private health insurers.
State Social Health Insurance Agencies
HR Professionals
Cooperatives & associations
Community-based insurance programs
Plural ecosystem
Built to work better—together.
NeoInsure is part of Plural’s connected digital health ecosystem, linking insurers to hospitals via NeoEHR and to patients through the myNeo Health. This creates a seamless, interoperable infrastructure for healthcare financing, data sharing and enrollee engagement.
Modules
Everything you need to run modern insurance operations
NeoInsure offers an extensive set of modules designed to manage every part of your health insurance program.
Settings & Platform Management
Enable self-enrolment via USSD, web, POS, WhatsApp, and more. Manage individuals, families and groups—including quotes, invoicing, payments and service tracking.
Provider Management
Onboard providers, update tariffs and track performance and feedback.
Benefits Table
Get granular insights into which services are covered or excluded under each plan.
Plan Management
Add, edit, price, and deactivate insurance plans in real time.
Enrolment & Enrollee Management
Enable providers to manage staff, patients, preauths, and claims submissions.
Provider Portal
A dedicated interface for healthcare providers to submit claims, check patient eligibility, view payment status, and communicate with the payer.
Capitation Management
Manage covered lives and automate capitation payments.
Contact Centre
Call queueing, IVR, recording, monitoring, and real-time reporting built in.
Preauthorization Module
Let call center staff efficiently review, approve, or reject preauth requests.
Claims Management
Track submitted, treated, paid, and outstanding claims end to end.
Payments
Manage and track capitation and claims disbursements to providers.
Analytics
Access real-time dashboards and detailed reporting across every part of the platform.
Enrollee App
Give members digital insurance cards, appointment scheduling, renewals, and feedback tools.
Feedback & Messaging
Embedded messaging and feedback features throughout the entire platform.
Partners
NeoInsure is used by health insurance agencies like
OYSHIA (Oyo State Health Insurance Agency)
Client story
More from our clients
Edo State Health Insurance Commission (EDHIS)
“NeoInsure is a truly outstanding platform, far ahead of other digital health insurance solutions in both functionality and innovation. I’m genuinely impressed by its capabilities and the impact it can deliver.”
Frequently Asked Questions
Can't find your answer? Talk to our team
- Can individuals self-enroll on NeoInsure?
- Yes. NeoInsure supports self-enrollment, allowing individuals to register and select plans that suit their healthcare needs directly through the platform.
- Does NeoInsure support corporate enrollment?
- Absolutely. Companies, trade unions, and public organizations can enroll their employees or members into insurance plans under corporate packages, including support for assigning benefit options per individual.
- What kind of benefits and plans can be created?
- Insurers can create custom plans with specific benefits, then link those plans to services or care options. Enrollees may optionally be able to select those plans during the enrollment process. This provides flexibility and control over coverage structures.
- How does NeoInsure handle healthcare providers?
- HMOs and insurers can define provider networks, set up tariffs per service and associate them with specific benefits. NeoInsure automatically uses those tariffs in the invoicing and claims generation process. This ensures that providers follow agreed pricing and service terms.
- Is the claims process automated?
- Yes. NeoInsure enables automated claims generation after services are delivered. Hospitals submit claims through NeoInsure and claims are linked to pre-approved authorizations where relevant.