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Privacy Policy

Improved efficiency. Better clinical outcomes. Real impact.

Terms illustration

Effective date: 31 January, 2024

Please read these Terms of Use ("Terms") carefully before using our services or accessing our Applications. These Terms constitute a legally binding agreement between you ("User" or "you") and Plural ("Company," "we," or "us") governing your use of our services and Applications.

Information Collection and Use

Personal Information

While using our App, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Information"). Personally identifiable information may include, but is not limited to:

Name

Email address

Phone number

Job title and related job details

We collect this information to provide you with access to, and to improve the App. We will not use or share your information with anyone except as described in this Privacy Policy.

Usage data

We may also collect information that your device sends whenever you use our App ("Usage Data“). This Usage Data may include information such as your device's Internet Protocol address (e.g., IP address), device type, operating system version, the pages of our App that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Use of Data

To provide and maintain the App

To notify you about changes to our App

To allow you to participate in interactive features of our App when you choose to do so

To provide customer support

To gather analysis or valuable information so that we can improve our App

To monitor the usage of our App

To detect, prevent, and address technical issues

Disclosure of Data

Comply with a legal obligation

Protect and defend the rights or property of your hospital or healthcare facility

Prevent or investigate possible wrongdoing in connection with the App

Protect the personal safety of users of the App or the public

Protect against legal liability

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Patient Privacy Policy

We are committed to protecting patients‘ privacy and personal data. Our Privacy notice (linked below) will inform you as to how we look after patients‘ personal data and tell you about privacy rights and how the law protects patients. It is important that you read our privacy notice. This is in line with the Nigeria Data Protection Act 2023 and other relevant statutory requirements.

You can visit our website without telling us who you are and without revealing any information about yourself. If you use our website to make contact with us you will, however, be required to provide your name and contact details. This information is used to enable us to contact you to respond. Our website may contain links to other third party websites of interest, plug ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not have any control over these third party websites and are not responsible for their privacy statements. When you leave our website we encourage you to read the privacy notice of every website you visit.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us: Plural Health

Email: contact@plural.health

Phone No: +234 811 502 2222

Address: 4 - 8 Bankole Lukman street, Agungi, Lekki, Lagos

Frequently Asked Questions

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What is Plural, and how does it improve healthcare?

Plural delivers connected digital solutions that streamline hospital operations, enhance health insurance management and improve patient experiences.

Which healthcare organizations can benefit from Plural's solutions?

Plural supports hospitals, clinics, HMOs, insurers and community health programs with scalable, intelligent technology.

How does Plural ensure data privacy and security?

Plural follows strict data protection standards, including end-to-end encryption, compliance with healthcare regulations and secure cloud infrastructure, to safeguard patient and provider information.

Is Plural's technology easy to integrate with existing systems?

Yes! Plural’s flexible APIs and interoperability features enable seamless integration with existing hospital, insurance, and government systems.

How can I get started with Plural’s solutions?

Book a demo, contact our team, or explore our products to find the right solution for your needs.